iPod Reset Utility Download The iPod Reset Utility is designed to the iPod back to the factory settings when it is not possible to do so using iTunes. When the iPod is reset, all music and data files will get erased and the iPod software will be reinstalled. System Requirements for using the iPod Reset [...]

Note: These instructions will work for iPod shuffle (2nd generation), iPod shuffle, iPod shuffle (3rd generation). To reset iPod shuffle: 1. Disconnect iPod shuffle from the computer (if connected). 2. Move the switch on the iPod shuffle to the OFF position. Tip: When iPod shuffle is off, the green stripe by the switch is not [...]